E-Commerce Store Manager

The Norwegian brand Tom Wood was founded in 2013 and is well known for its distinctive yet understated jewellery followed by a ready-to-wear line in 2016. Always focusing on the purity of materials and minimal design, Tom Wood is to be found at over 200 of the leading retailers world wide, such as Selfridges and Dover Street Market in London, Kith in NYC, Space Mue and Boon the Shop in Seoul, and Lane Crawford in Hong Kong and Shanghai. In Japan Tom Wood works together with high end department stores such as Isetan and Hankyu, as well as independent retailers and concept stores like Dover Street Market and United Arrows & Sons.

The company is going through an exciting growth plan opening a number of new opportunities for the right candidates.


Job description

Tom Wood is seeking an experienced E-Commerce Store Manager to join our online team. You will be responsible for our online team and work closely with our CTO, CCO, the product- and marketing team. Key to the position will be to manage all aspects of our online presence to secure our planned growth. The position reports directly to the CCO.

Key responsibilities for the position

  • Own all aspects of online sales across brand and product presentation, reporting and promotional activity
  • Maximise e-commerce sales and conversion rates including sales budget responsibility
  • Developing and coordinating campaigns and sales activities in multiple online channels
  • Developing and coordinating online and email marketing campaigns
  • Build a strong and integrated CRM system
  • Develop and improve our Omnichannel strategy
  • Have thorough knowledge of analytics and insights tools including Google Analytics to influence decision making across the business
  • Be responsible for all department reporting – daily, weekly and monthly
  • Take ownership of promotional activity and daily, weekly and monthly e-commerce calendars
  • Conduct market research and analysis
  • E-commerce team management


  • Minimum three years of experience in or with a commercial e-commerce team or similar position
  • Great experience with SEO and PPC (Google Ads, Facebook Ads) and display advertising
  • Great CRM experience. Knowledge of Voyado is a plus.
  • Great experience from using other e-commerce related tools
  • Great research and analytical skills
  • Proficient in Excel and Google Sheet
  • Highly organized
  • Strong oral and written communication skills in Norwegian and English, and ability to work in a team
  • Business management and industry know-how

What we are looking for

  • An ambitious and talented person who is eager to take the online presence of Tom Wood to the next level
  • An experienced and project-driven person within the field of business administration and online sales strategies
  • A person with a deep knowledge in e-commerce and online analysis
  • One that creates efficient, smart and good processes within the online team and together with the marketing team
What we can offer


  • A challenging position in an innovative and ambitious company in strong growth
  • A stimulating environment, with incredibly talented colleagues
  • A place where we share knowledge and experiences, and work purposefully together across functions
This is is a full time position based at the Tom Wood HQ at Grünerløkka, Oslo, Norway.
Send your application incl. CV to job@tomwoodproject.com within 30.10.2021.