Responsibility
Introduction
OUR FUNDAMENTAL MISSION IS TO DISRUPT THE INDUSTRY BY METICULOUSLY CRAFTING RESPONSIBLE ICONIC PRODUCTS FOR GENERATIONS TO COME.
2025 marked a defining chapter in our responsibility journey: a year of deep commitment, measurable progress, and the persistent effort required to drive systemic change. Our strategy remains anchored by three interconnected pillars: People, Product, and Planet. These key pillars remain vital cornerstones in our progress to strengthen our commitment and drive impact, ensuring responsibility is woven into our craft and global operations.
We look back on the past year with a sharpened focus on our most challenging projects: advancing sourcing and traceability, minimising air freight emissions, and accelerating decarbonisation. By sharing our progress, including the areas where change remains slow, we aim to lead by example and contribute to a more inclusive, responsible future for the jewellery industry.
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Our responsibility strategy
OUR RESPONSIBILITY STRATEGY IS STRUCTURED AROUND THREE INTERCONNECTED PILLARS: PRODUCT, PLANET AND PEOPLE.
These pillars reflect our holistic approach to sustainability, ensuring that every aspect of our business plays a role in creating a better future. We integrate responsibility into the core of our operations, from the integrity of our sourcing to the reduction of our environmental footprint.
By aligning the pillars with the three Watch & Jewellery Initiative 2030 priorities; Fostering Inclusiveness, Preserving Resources, and Building Climate Resilience, we reinforce our shared commitment to building a more sustainable and inclusive jewellery industry.
Product → Preserving Resources
Our approach to product development is centered on responsibility, innovation, and longevity. By prioritising recycled materials, ethical sourcing, and traceability, we contribute to preserving resources and minimising waste. We continuously explore low-impact production techniques and work with suppliers who share our commitment to environmental stewardship, ensuring that our jewellery reflects both quality and responsibility.
Planet → Building Climate Resilience
To reduce our environmental impact, we focus on cutting emissions, adopting low-carbon solutions, and protecting nature. By integrating renewable energy in operations, reducing transportation impact, and supporting nature-based solutions, we aim to play an active role in building climate resilience. Our work extends beyond our own operations, encouraging our partners and customers to make choices that contribute to a healthier planet.
People → Fostering Inclusiveness
We are dedicated to empowering the people who make up our business, from employees to artisans, suppliers, and local communities. We work to actively foster inclusiveness and promote a responsible industry that values human rights and diversity. Our initiatives across training, leadership development, and ethical sourcing strengthen our commitment to a fair and inclusive ecosystem.
Responsibility Roadmap: Driving Change for a Sustainable Future
In 2023, we launched our three-year Responsibility Roadmap, outlining 88 ambitious goals to create a more responsible business. Over the past years, we’ve made steady progress, achieving additional goals through focused collaboration, innovation, and a commitment to continuous improvement. As we move forward, we remain dedicated to leveraging our influence to drive meaningful change, both within our industry and beyond.
Perspectives
JEWELLERY & CRAFTSMANSHIP FROM A RESPONSIBILITY LENS
Jewellery is fundamentally rooted in value, longevity, and the circularity of materials, qualities many industries are only now beginning to embrace. Since precious metals hold intrinsic worth, our industry has a long-standing culture of avoiding waste.
In manufacturing, we treat every grain of precious metal with the highest regard, ensuring that valuable resources avoid going to waste. This isn’t just about aesthetics; it is a deep respect for the earth’s resources and how pieces are designed to endure.
For the customer, fine jewellery is rarely disposable; it’s an investment made to be worn, repaired, and passed down through generations. This demand for longevity transforms craftsmanship and timeless design into a powerful counterweight to short lifecycles and overconsumption. For us, the way forward is to stay close to the craft, and keep learning from the makers who treat materials as something to value and preserve for generations.
Jewellery rests on a rare foundation rooted in principles many industries are now trying to rebuild.
DRIVING TRANSFORMATIONAL CHANGE
While Tom Wood is still a challenger in the industry, we believe influence is defined by intention, not size. Our voice and our choices drive change far beyond our own operations.
This work begins at home: by continuously strengthening our own practices, from the products we design to the transparency of our reporting, even when the answers are not yet perfect.
However, our greatest impact exists beyond our own walls. We aim to create a ripple effect by setting expectations that go beyond mere compliance. Within our value chain, we actively steer sourcing toward traceable, recycled, and non-virgin materials, using our purchasing power to nudge the industry toward better human rights and environmental standards.
Our customers are the final, vital link in this ripple effect. By choosing which practices to support, consumers help determine which standards become the new global norm. Our responsibility is to earn that trust by being clear, honest, and specific about what our jewellery stands for.
By choosing who to support customers help determine which practices are worth scaling.
Tom Wood & Supplier Code of Conduct
Tom Wood follows a strict Code of Conduct and requires all jewellery suppliers to sign and comply with our Supplier Code of Conduct to ensure responsible business practices across our operations and supply chain.
This includes clear expectations on human rights, labour standards, ethical conduct, health and safety, environmental protection, and responsible sourcing. Our approach is grounded in internationally recognised frameworks such as the UN Guiding Principles on Business and Human Rights, ILO Conventions and the OECD Guidelines for Multinational Enterprises.
We are committed to respecting human rights across our entire value chain. We embed these standards into our internal HR processes and require all suppliers to uphold strong protections for workers, including fair and safe working conditions, non-discrimination and strictly voluntary employment, with zero tolerance for child labour, forced labour, harassment or inhumane treatment. Any concerns related to human rights or ethical conduct can be raised through our grievance mechanisms and are handled seriously, confidentially and without retaliation.
In addition to our own requirements, Tom Wood is certified according to the Responsible Jewellery Council (RJC) Code of Practices and follows RJC requirements rigorously. Our internal commitments are complemented by the same strict external requirements, as we are committed to source solely from RJC certified Tier 1 jewellery suppliers. This ensures that both our jewellery suppliers and our internal systems, documentation and management processes are third-party audited against the highest international standards for responsible business conduct in the jewellery industry.
Our Tom Wood Supplier Code of Conduct is available on request at responsibility[@]tomwoodproject.com.
Anti-corruption & bribery
Tom Wood has a zero-tolerance policy for all forms of bribery and corruption and is committed to acting professionally, fairly, and with integrity in all business dealings and relationships, wherever we operate.
Our internal policy and procedures apply to all employees, Board and Committee members, and third parties acting on behalf of Tom Wood. Any suspected breach must be reported immediately through our grievance procedure. All concerns are taken seriously and handled confidentially, without retaliation.
GRIEVANCE PROCEDURE
Tom wood is committed to maintaining responsible business standards throughout our supply chain, and has developed a grievance mechanism to address any stakeholder's grievances relating to our operations. Tom Wood is committed to reviewing and addressing any incident or grievance in a timely manner, and where further investigation is deemed necessary, find resolutions. As a company that follows a stern Code of Conduct, Tom Wood will handle all grievances with utmost respect and care.
This is our procedure:
The grievance is received, logged, and treated as strictly confidential and acknowledged to the relevant stakeholder.
Using Tom Wood’s grievance mechanism does not preclude the right to seek resolution through judicial, administrative or other external channels. Grievances should be submitted with as much detail about the alleged violation as possible and with any evidence if documentation is available.
Tom Wood will not retaliate in any manner against anyone who may report a grievance. Grievances should be sent by e-mail to responsibility[@]tomwoodproject.com or by mail to Tom Wood AS C/O Head of Sustainability, Sofienberggata 19, 0558 Oslo, Norway.
TRANSPARENCY & THE NORWEGIAN TRANSPARENCY ACT
We advocate for our customers to make well-informed choices regarding their purchases. We are committed to offering as much detail as possible about each stage of our supply chain. To this end, we ensure full transparency concerning our evolving ESG (Environmental, Social, and Governance) initiatives, fair labour practices, and ethical business.
In June 2021, Norway's Parliament enacted the Norwegian Transparency Act. This Act mandates companies to ensure human rights and decent working conditions within their operations and supply chains. We wholeheartedly support this initiative. Although the Act does not require the disclosure of manufacturer details, we choose to promote complete transparency. For any inquiries, please contact responsibility[@]tomwoodproject.com.
To set a precedent, we share information about the manufacturer of every Tom Wood product on our website. Please find our annual due diligence report for 2024 below.
Learn more about our responsibility efforts:
