Contact us

You can find the most commonly asked questions at our help desk on the right-hand side or on our FAQ page here.

General Inquiries

If you require any assistance, our team of experts are available to answer all of your queries, from aiding with your orders to providing style guidance and gift suggestions.

Please do not hesitate to get in touch through our help desk on the right-hand side, or at hello@tomwoodproject.com as we are here to help.

Our goal is to answer you within 24 hours Monday to Friday, 9 AM to 17 PM (CET). Please note that the response time might take longer during weekends and holidays.

If you are returning an item please read the return terms carefully.

Press Inquiries

Please contact us at press@tomwoodproject.com

Wholesale inquiries

Jesper Backer, Wholesale Director jesper@tomwoodproject.com

Joachim Kvam, Wholesale Coordinator joachim@tomwoodproject.com

Fredrik Norvik, Area Manager, UK & EU fredrik@tomwoodproject.com

Remi Toba, Area Manager, Japan remi@tomwoodproject.com

Keisuke Ishizaki, Sales Manager, Japan keisuke@tomwoodproject.com

Erik Tangvald, Area Manager, North America & Asia-Pacific erik@tomwoodproject.com

Thomas Salgado, Area Manager, Nordics thomas@tomwoodproject.com

Customer support

Please contact us at hello@tomwoodproject.com