Contact us
You can find the most commonly asked questions at our help desk on the right-hand side or on our FAQ page here.
General Inquiries
If you require any assistance, our team of experts are available to answer all of your queries, from aiding with your orders to providing style guidance and gift suggestions.
Please do not hesitate to get in touch through our help desk on the right-hand side, or at hello@tomwoodproject.com as we are here to help.
Our goal is to answer you within 24 hours Monday to Friday, 9 AM to 17 PM (CET). Please note that the response time might take longer during weekends and holidays.
If you are returning an item please read the return terms carefully.
Press Inquiries
Please contact us at Press@tomwoodproject.com
Wholesale inquiries
Jesper Backer, Wholesale Director: Jesper@tomwoodproject.com
Joachim Kvam, Wholesale Coordinator: Joachim@tomwoodproject.com
Fredrik Norvik, Area Manager, UK & EU: Fredrik@tomwoodproject.com
Remi Toba, Area Manager, Japan: Remi@tomwoodproject.com
Keisuke Ishizaki, Sales Manager, Japan: Keisuke@tomwoodproject.com
Erik Tangvald, Area Manager, North America & Asia-Pacific: Erik@tomwoodproject.com
Karoline Røthing, Area Manager, Nordics: Karoline@tomwoodproject.com
Customer support
Please contact us at Hello@tomwoodproject.com
