RESPONSIBILITY

Our mission is to create high quality products through sustainable and responsible practice.

Our sustainability program adopts a holistic approach to sustainability, aiming to lower the environmental impact across our operation while ensuring responsible business practices throughout our supply chain. We believe sustainable development practices are about balancing social, environmental and economic principles in the core strategy and operations of our company. We want to proactively contribute to reducing the impact of the major environmental challenges our planet is facing, all while ensuring ethical, sustainable and transparent business practice throughout our supply chain. We wish to meet these challenges head on, driving innovation and positive change for the benefit of our customers, employees and industry as a whole.

Designed for longevity

Each piece of jewellery is made with longevity in mind, from design through prototyping, development and final production. Our product development strategy is largely focused on timeless design, excellent craftsmanship, and high quality materials. We value natural resources and aim to be carbon conscious at every step of the process.

Low Impact Report 2021

We are proud to be among the first Norwegian fashion brands to calculate and share our footprint, both enabling a data-driven strategy for footprint reduction but also empowering our customers to make informed decisions about their purchases.

The results of the report have provided us with an insight into the emission hotspots in our climate impact, and provides a basis for setting priorities in our sustainability journey. To learn more about all our sustainability initiatives.

Read the full report

Responsible production

We are a proud member of the Responsible Jewellery Council (RJC), the leading authority for sustainability standards in the global watch and jewellery industry. The RJC promotes responsible practices in environmental impact awareness, ethics and fair working conditions throughout the supply chain.

All our main jewellery manufacturers are certified members of the RJC, having obtained the RJC Code of Practices (COP) certification. The COP certification is the only industry standard covering the entire supply chain from start to finish of the jewelry production process. With a high focus on business ethics and responsible supply chain management, it is widely recognized as a global landmark standard.

Transparency

Transparency is the first step toward more sustainable supply chains. Only through openness can we learn, analyze the risks and mitigate them. Tom Wood is committed to transparency and traceability in raw material sourcing and continues to work collaboratively with industry organizations and our suppliers to promote best practices across our entire supply chain.

We encourage our customers to make informed decisions about their purchases. We believe in providing as much information pertaining to every step in our supply chain as possible. To that end, we maintain full transparency regarding our suppliers, environmental initiatives, fair labor practices, and ethical business standards.

Recycled metals

Silver and gold are the most utilized metals in our jewellery and therefore the most impactful place to start our journey towards circularity. As gold and silver are renewable resources, they can be recycled repeatedly without losing value or purity. We are committed to using only recycled silver and gold by the end of 2023.

A complete switch to recycled silver and gold will reduce our carbon footprint and water usage along with other environmental and social impacts. Our carbon accounting team found that recycled silver is 10 times less carbon intensive than conventional silver and recycled gold 25 less carbon intensive than conventional gold.

Tom Wood Lab

Although we have a deep appreciation for traditional jewellery development techniques, we see that our industry is in need of innovative solutions to evolve, become more efficient and lower the impact on our environment. In 2020, we built a lab in order to take part of our jewellery development in-house. Our lab consists of two 3D printers and a laser engraving machine.

Code of Conduct

We promote the adoption of the highest social standards across our supply chain requiring all suppliers to adhere to the principles expressed in our Supplier Agreement and our Supplier Code of Conduct. Our Code of Conduct is based on ILO Conventions, the UN Declaration of Human Rights, and the UN Guiding Principles on Business and Human Rights. We review and revise our Code of Conduct on an annual basis ensuring its alignment with the highest standards.

Packaging

In addition to the materials used in our jewelry, we continuously work to improve and develop new solutions for our packaging. Changes made to our packaging program are often small, but with the potential of making a big difference. We aim to adopt a circular approach to our packaging, using less material and choosing recycled alternatives whenever possible. All the paper and cardboard in our packaging program is FSC-certified, and our jewelry boxes are made of recycled PET from Social Plastic®.

For any inquiries contact us at [email protected]

FAQ

Why do you track your emissions and how do you measure progress?

We published our first sustainability report for 2021, giving us a foundation to measure progress on our sustainability initiatives. Tracking our emissions also allows us to better prioritize our efforts, as we want to spend the most time reducing emissions in our most carbon intensive categories. Find the report on our website to learn more.

Why does Tom Wood use recycled metals in their jewellery?

Reports show that there is more gold circulating above earth than we will be able to extract from mines. As gold and silver can be recycled and repurposed, all the gold and silver we need already exists. In addition, utilizing recycled metals also has a significantly lower environmental impact, with our climate impact analysis revealing that recycled silver is 10 times less carbon intensive than conventional silver, and recycled gold 25 times less carbon intensive than conventional gold.

Is your packaging sustainably sourced?

Our packaging was redesigned and launched in 2021, with a high focus on recycled and certified materials as well as space effectiveness. Our most utilized packaging product is our jewellery box, made with certified Social Plastic® from Plastic Bank. All our paper packaging, from shopping bags to shipping boxes, are FSC certified and recyclable. Read more about the emissions of our packaging in our sustainability report.

How does Tom Wood comply with the Norwegian Transparency Act?

Supply chain transparency is a fundamental component of ethical jewellery production. That is why since January 1st 2021 we’ve shared our suppliers on our website so that our customers can know where our products are produced. In addition to that, we will yearly report on all aspects of our supply chain due diligence.

For any inquiries contact us at

[email protected]

How do I take care of Tom Wood Jewellery?

For general guidelines on how to take care of your Tom Wood Jewellery, see our jewellery care instructions.

Where should I store my Tom Wood jewellery?

We recommend storing your jewellery in a dry place, preferably individually in the accompanied Tom Wood jewellery box or pouch bag as this prevents wear and tear. This could also help avoid the jewellery from exposure to direct sunlight. Do not keep your jewellery in the bathroom as jewellery, as humidity, makeup, perfume and hairspray may dull the finish of your jewellery and could cause discoloration or oxidation.

What do I do if my Tom Wood jewellery becomes damaged?

Jewellery can most often be repaired and refurbished. At Tom Wood, we champion a repair over replace mentality. Visit our store to get help, or contact your local jeweller.

Will my Tom Wood jewellery fade?

While solid gold and silver jewellery are resilient to fading, plated jewellery will naturally fade over time. How fast depends on usage and care. But don’t worry, jewellery can be re-plated by a jeweller. Visit our store to get help with this, or contact your local jeweller.

Grievance procedure

Tom Wood is committed to maintaining responsible business standards throughout our supply chain, and has developed a grievance mechanism to address any stakeholder’s grievances relating to our operations.

Tom Wood is committed to reviewing and addressing any incident or grievance in a timely manner, and where further investigation is deemed necessary, find resolutions. As a company that follows a stern Code of Conduct, Tom Wood will handle all grievances with utmost respect and care. This is our procedure:

The grievance is received, logged, and treated as strictly confidential and acknowledged to the relevant stakeholder.
Grievances should be submitted with as much detail about the alleged violation as possible and with any evidence if documentation is available.
Tom Wood will not retaliate in any manner against anyone who may report a grievance.

Grievances should be sent by e-mail to [email protected] or by mail to Tom Wood AS C/O Head of Sustainability, Sofienberggata 19, 0558 Oslo, Norway.