Our sustainability journey is guided by our conviction that it is our responsibility to create meaningful change in the jewellery industry. As we grow, so does our opportunity and responsibility to lead by example, which is why we set ambitious goals with our responsibility roadmap, guiding us on our way towards our ultimate goal of becoming a leader in our industry.
Here is our responsibility report from 2021:
Responsibility report – 2021
In creating jewelry that we love, it’s equally as important that we feel good about where it comes from and how it’s made. We believe transparency to be the key component to sustainable supply chains. Only through openness can we learn, identify risks, and mitigate them.
At Tom Wood, we believe traditional handcraft and digital innovation complement each other, which is why we have invested in an in-house lab with various 3D printers and laser engraving machines, enabling rapid prototyping and increased supply chain efficiency.
As a member of the RJC, the leading authority for sustainability standards in the global watch and jewelry industry, we promote responsible practices in environmental impact awareness, traceability, and fair working conditions.
Precious metals are the most utilized materials in our products and thereby the most impactful place to start our journey towards circularity.
From 2021 to 2022, we increased usage of recycled gold and silver from 18% to 64%, reducing our jewelry footprint by 43%.
Our gemstones and diamonds originate from all over the world and are sourced through our trusted, RJC certified suppliers.
Achieving traceability of gemstones and diamonds is one of the biggest challenges, not only for Tom Wood, but for the jewelry industry at large. However, in alignment with our responsibility strategy we will map out the origin of all gemstones to the best of our ability, starting in 2023.
Quality control – we pride ourselves on delivering high quality products to our customers.
For any inquiries contact us at [email protected]
We published our first sustainability report for 2021, giving us a foundation to measure progress on our sustainability initiatives. Tracking our emissions also allows us to better prioritize our efforts, as we want to spend the most time reducing emissions in our most carbon intensive categories. Find the report on our website to learn more.
Reports show that there is more gold circulating above earth than we will be able to extract from mines. As gold and silver can be recycled and repurposed, all the gold and silver we need already exists. In addition, utilizing recycled metals also has a significantly lower environmental impact, with our climate impact analysis revealing that recycled silver is 10 times less carbon intensive than conventional silver, and recycled gold 25 times less carbon intensive than conventional gold.
Our packaging was redesigned and launched in 2021, with a high focus on recycled and certified materials as well as space effectiveness. Our most utilized packaging product is our jewellery box, made with certified Social Plastic® from Plastic Bank. All our paper packaging, from shopping bags to shipping boxes, are FSC certified and recyclable. Read more about the emissions of our packaging in our sustainability report.
Supply chain transparency is a fundamental component of ethical jewellery production. That is why since January 1st 2021 we’ve shared our suppliers on our website so that our customers can know where our products are produced. In addition to that, we will yearly report on all aspects of our supply chain due diligence.
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Taking care of your jewellery is important for several reasons.
- Regular cleaning and upkeep can ensure that your jewellery stays in good condition and maintains its shine and lustre.
- Some types of jewellery, such as those made from delicate materials or containing gemstones, require specific care to avoid damage.
- By taking care of your jewellery, you can prolong its lifespan and enjoy it for years to come.
For general guidelines on how to take care of your Tom Wood Jewellery, see our jewellery care instructions.
We recommend storing your jewellery in a dry place, preferably individually in the accompanied Tom Wood jewellery box or pouch bag as this prevents wear and tear. This could also help avoid the jewellery from exposure to direct sunlight. Do not keep your jewellery in the bathroom as jewellery, as humidity, makeup, perfume and hairspray may dull the finish of your jewellery and could cause discoloration or oxidation.
Jewellery can most often be repaired and refurbished. At Tom Wood, we champion a repair over replace mentality. Visit our store to get help, or contact your local jeweller.
While solid gold and silver jewellery are resilient to fading, plated jewellery will naturally fade over time. How fast depends on usage and care. But don’t worry, jewellery can be re-plated by a jeweller. Visit our store to get help with this, or contact your local jeweller.
Tom Wood is committed to maintaining responsible business standards throughout our supply chain, and has developed a grievance mechanism to address any stakeholder’s grievances relating to our operations.
Tom Wood is committed to reviewing and addressing any incident or grievance in a timely manner, and where further investigation is deemed necessary, find resolutions. As a company that follows a stern Code of Conduct, Tom Wood will handle all grievances with utmost respect and care. This is our procedure:
- The grievance is received, logged, and treated as strictly confidential and acknowledged to the relevant stakeholder.
- Grievances should be submitted with as much detail about the alleged violation as possible and with any evidence if documentation is available.
- Tom Wood will not retaliate in any manner against anyone who may report a grievance.
Grievances should be sent by e-mail to [email protected] or by mail to Tom Wood AS C/O Head of Sustainability, Sofienberggata 19, 0558 Oslo, Norway.