SECTION 3: People
At Tom Wood, people are at the heart of everything we do. From local artisans to suppliers and employees, to everyone operating throughout our value chain. Behind each product is craftsmen and artisans whose expertise and care brings our pieces to life. Our ultimate goal is to see the people across our value chain equally valued and respected in inclusive and safe workplaces, as we continue to grow our organisation.
Tom Wood was founded in 2013 by Creative Director Mona Jensen. Our organisation is anchored in Oslo, Norway, with satellite teams in Tokyo, Barcelona and Copenhagen.
As of 2025, we employ 69 people globally, representing 7 nationalities. Our teams operate from our headquarters, flagship stores in Oslo and Tokyo, remotely, or in hybrid roles - reflecting the international and cross-functional nature of Tom Wood.
We believe responsibility is a cultural cornerstone. While governed by our Board and Executive Team, our work is driven by a cross-functional Responsibility Team. This group of department managers work towards integrating responsibility into every part of our value chain. From the design process to supplier engagement and customer interactions.
When reiterating our company strategy during 2025, being people centric remains our number one strategic pillar. Our defined cultural, employee and leadership values are reinforcing the importance of building inclusive structures that scale with the company.
Our responsibility strategy is only as strong as the people behind it. Strong internal engagement is therefore critical to success. In 2025, we launched a company-wide Responsibility Program through Sana, our AI-based training platform.
This initiative ensures that responsibility isn’t just a policy, but a core part of our daily operations as we scale. This goes beyond training alone, focusing on embedding responsibility into everyday processes and policies across departments.
By embedding social, environmental, and governance standards directly into our onboarding and continuous learning, we empower every team member to lead with accountability. These rigorous standards are now fully integrated into our individual objectives and internal governance, from health and safety to professional development.
At Tom Wood, our responsibility to people extends beyond our own organisation and across the full value chain. Sourcing reflects the entire scope; from the people to the working conditions and the systems that safeguard human rights, dignity, and safety where we operate.
This work is embedded in how we select and engage suppliers, assess and manage risk, and follow up through audits, site visits, documentation, and dialogue. We expect our partners to uphold the same standards and prioritise long-term relationships with suppliers who demonstrate transparency, and a willingness to improve. Wherever possible, we use our purchasing power to influence sourcing decisions beyond our direct control.
All suppliers are required to comply with our Code of Conduct and internationally recognised standards, including the UN Guiding Principles on Business and Human Rights and the ILO Conventions. Both Tom Wood and all jewellery manufacturers are certified by the Responsible Jewellery Council (RJC) Code of Practices. Our ongoing human rights due diligence covers supplier onboarding, risk assessments, monitoring, grievance mechanisms, and traceability systems.
Certifications and industry commitments remain a core part of Tom Wood’s responsibility journey. These provide trusted frameworks for accountability, transparency, and continuous improvement, promoting that our standards are consistently applied across our operations and supply chain. By aligning with recognised initiatives and strengthening our internal requirements, we reinforce our commitment to responsibility.
Conduct, aligned with our ambitious Responsibility targets and updated best practice under the Responsible Jewellery Council standards. This sets strict and non-negotiable expectations for all suppliers and business partners, covering human and labour rights, health and safety, environmental practices, responsible sourcing, traceability, anti-corruption, and due diligence.
This is embedded in supplier agreements and supported by due diligence processes, including risk assessments, documentation requirements, audits, site visits, and grievance mechanisms. It is reviewed annually to reflect evolving risks and best practice and is publicly available upon request.
Our Supplier Code of Conduct is available to the public in its entirety here.
The Responsible Jewellery Council (RJC) is a global standard-setting organisation for sustainability in the jewellery industry with an increasingly robust framework for responsible business practices.
In 2023, we proudly achieved our RJC Code of Practices (COP) certification. Since then, the RJC has introduced stricter requirements, and throughout 2025 we have used this as an opportunity to strengthen our internal processes, governance structures, and supply chain practices in preparation for recertification in 2026.
In 2025, we also introduced lab-grown diamonds into our product portfolio. As a result, we will expand our RJC scope in 2026 to include certification against the RJC Lab-Grown Material Standard (LGMS), introducing the same level of assurance, traceability, and due diligence for lab-grown materials as for precious metals.
All of our jewellery manufacturers are RJC COP certified, supporting consistent application of standards across our supply chain.
As part of our commitment, Tom Wood is a participant in the UN Global Compact. The initiative provides a globally recognised framework for aligning business strategies and operations with principles on human rights, labour, the environment, and anti-corruption.
Our participation reinforces our corporate citizenship and supports our broader sustainability ambitions across the value chain, while strengthening alignment with internationally recognised norms and expectations.
We are a proud Maison member of the Watch & Jewellery Initiative 2030, the most ambitious collaborative sustainability platform in the watch and jewellery industry, initiated by Cartier and Kering and bringing together industry players across the value chain. We truly value being part of this collaborative effort and see it as a crucial part of driving transformational change.
Throughout 2025, we actively engaged in the initiative through member gatherings and CEO Leadership Forums, and contributed to the Circularity workstream by sharing insights from concrete projects related to retail development and our new packaging programme. These contributions informed a whitepaper developed in collaboration with Deloitte’s Circularity team.
In addition, Tom Wood was selected as one of the participating brands in the Nature Action Playbook proof-of-concept project, developed together with The Biodiversity Consultancy. In 2025, we also welcomed Iris Van der Veken to our Responsibility Summit in Tokyo, an important event to strengthen dialogue and collaboration in our biggest market.
New in 2025, Tom Wood committed to and received validation of our climate targets through the Science Based Target initiative (SBTi). Receiving such a validation by the Science Based Target initiative is something we are proud of. SBTi is a highly recognized standard for setting greenhouse gas reduction targets aligned with climate science and the 1.5°C goal of the Paris Agreement.
For Tom Wood, SBTi validation confirms that our climate targets require real, absolute emissions reductions over time. It helps us embed climate science into our business strategy.
In addition to our sustainability commitments, Tom Wood has endorsed the UN Women’s Empowerment Principles. The Principles offer a globally recognised framework for advancing gender equality and women’s empowerment in the workplace, marketplace, and community.
By supporting the Principles, we commit to their principles to foster an inclusive and equitable workplace while promoting diversity and equal opportunity both internally and in collaboration with partners and suppliers.
At the core of Tom Wood lies a commitment to craftsmanship. Every piece we create is shaped by skilled hands, precise techniques, and a respect for our materials. How pieces are made matters, not only for its aesthetic but for the integrity, and value of the objects we carry.