Responsibility
Our strategy remains anchored by three interconnected pillars: People, Product, and Planet. These key pillars remain vital cornerstones in our progress to strengthen our commitment and drive change where we can, working to integrate responsibility into our craft and global operations.
We look back on the past year with a sharpened focus on our most challenging projects: advancing sourcing and traceability, reducing air freight emissions, and strengthening our supply chain management.
These pillars reflect our holistic approach to sustainability. We work every day to integrate responsibility into the core of our operations, from the integrity of our sourcing to the reduction of our environmental footprint.
By aligning the pillars with the three Watch & Jewellery Initiative 2030 priorities; Fostering Inclusiveness, Preserving Resources, and Building Climate Resilience, we reinforce our shared ambition to building a more sustainable and inclusive jewellery industry.
Our approach to product development is centered on responsibility, innovation, and longevity. We prioritize recycled materials, conscious sourcing, and increasing traceability. We continuously explore new production techniques and work with suppliers who share our commitment to responsibility, quality and craftsmanship.
To reduce our environmental impact, we focus on everything from material sourcing, transportation, to nature. Through our efforts to increase guarantees of origin for renewable energy in operations and supply and investing in sustainable aviation fuels, we aim to play an active role in the industry. Our work extends beyond our own operations, encouraging our partners to continuously improve.
We are dedicated to empowering the people who make up our business, from employees to artisans, suppliers, and local communities. We work especially with setting strict requirements for our suppliers to actively protect workers in our value chain, foster inclusiveness and diversity. Our initiatives across training, leadership development, and strict sourcing procedures strengthen our commitment.
Jewellery is fundamentally rooted in value, longevity, and valuable materials, qualities many industries are only now beginning to embrace. Since precious metals are expensive, our industry has a long-standing culture of avoiding waste through recycling.
In manufacturing, our partners treat every grain of precious metal as valuable resources. This isn’t just about aesthetics; it is a deep respect for how pieces are designed to endure.
For the customer, fine jewellery is rarely disposable; it’s an investment made to be kept, repaired, and passed down through generations. We want to be a part of a product category that can use these principles as a counterweight to short lifecycles and overconsumption. For us, the way forward is to stay close to the craft, and keep learning from the makers who treat materials as something to value and preserve for generations.
While Tom Wood is still a challenger in the industry, we believe influence is defined by intention, not size. Our voice and our choices can drive change far beyond our own operations.
This work begins at home: we must continuously strengthen our own practices, from the products we design to the transparency of our reporting, even when the answers are not yet perfect.
However, our greatest impact exists beyond our own walls. We aim to create a ripple effect by setting expectations to our suppliers that go beyond mere compliance. Within our value chain, we actively steer sourcing toward traceable, recycled, and non-virgin materials, using our purchasing power where we can.
Our customers are the final, vital link in this ripple effect. By choosing which practices to support, consumers help determine which standards become the new global norm. We can not earn that trust without being clear, honest, and specific about what our jewellery stands for.
The jewellery industry rests on a rare foundation rooted in principles many industries are now trying to rebuild.
By choosing who to support customers help determine which practices are worth scaling.
Tom Wood follows a strict Code of Conduct and requires all jewellery suppliers to sign and comply with our Supplier Code of Conduct to describe our demands for business practices across our operations and supply chain.
This includes clear expectations on human rights, labour standards, health and safety, environmental protection, and sourcing. Our approach is grounded in internationally recognised frameworks such as the UN Guiding Principles on Business and Human Rights, ILO Conventions and the OECD Guidelines for Multinational Enterprises.
We are committed to respecting human rights across our entire value chain. We embed these standards into our internal HR processes and require all suppliers to uphold strong protections for workers, including fair and safe working conditions, non-discrimination and strictly voluntary employment, with zero tolerance for child labour, forced labour, harassment or inhumane treatment. Any concerns related to human rights or ethical conduct can be raised through our grievance mechanisms and are handled seriously, confidentially and without retaliation.
In addition to our own requirements, Tom Wood is certified according to the Responsible Jewellery Council (RJC) Code of Practices and follows RJC requirements rigorously. Our internal commitments are complemented by the same strict external requirements, as we are committed to source solely from RJC certified Tier 1 jewellery suppliers. This ensures that both our jewellery suppliers and our internal systems, documentation and management processes are third-party audited against these stringent standards for business conduct in the jewellery industry.
Tom Wood has a zero-tolerance policy for all forms of bribery and corruption and is committed to acting professionally, fairly, and with integrity in all business dealings and relationships, wherever we operate.
Our internal policy and procedures apply to all employees, Board and Committee members, and third parties acting on behalf of Tom Wood. Any suspected breach must be reported immediately through our grievance procedure. All concerns are taken seriously and handled confidentially, without retaliation.
Tom wood has developed a grievance mechanism to address any stakeholder's grievances relating to our operations. Tom Wood is committed to reviewing and addressing any incident or grievance in a timely manner, and where further investigation is deemed necessary, find resolutions. As a company that follows a stern Code of Conduct, Tom Wood will handle all grievances with utmost respect and care.
This is our procedure:
The grievance is received, logged, and treated as strictly confidential and acknowledged to the relevant stakeholder.
Using Tom Wood’s grievance mechanism does not preclude the right to seek resolution through judicial, administrative or other external channels. Grievances should be submitted with as much detail about the alleged violation as possible and with any evidence if documentation is available.
Tom Wood will not retaliate in any manner against anyone who may report a grievance. Grievances should be sent by e-mail to responsibility@tomwoodproject.com or by mail to Tom Wood AS C/O Head of Sustainability, Sofienberggata 19, 0558 Oslo, Norway.
We advocate for our customers to make well-informed choices regarding their purchases. We are committed to offering as much detail as possible about each stage of our supply chain.
In June 2021, Norway's Parliament enacted the Norwegian Transparency Act. This Act mandates companies to increase transparency on human rights and decent working conditions within their operations and supply chains. We wholeheartedly support this initiative.
Although the Act does not require the disclosure of manufacturer details, we choose to promote transparency. We have information about the manufacturer of every Tom Wood product on our website and in this report, as well as the sub-suppliers we are in a position to disclose. Please find our annual due diligence report for 2024 below. For any inquiries, please contact responsibility@tomwoodproject.com.